West Elm: Rocks.

So, I'm in love with West Elm. And not just because they sell cute stuff. Here's why: I purchased my curtains at the new denver store - originally purchasing 2 different panels and choosing the one I like. I took the other back and wanted 3 of the panel I chose, but they didn't have them in store. So, naturally I go online to order the extra's. I think, score: Free Shipping. But then yesterday I went on westelm.com and saw that the curtains were on sale - a lot. So sad that I ordered them at full price and now they are at a deep discount.

But here's why they rock: I called customer service, spoke to an actual English speaking person immediately and justs told them hey I ordered these two weeks ago and now they're on sale. Do you have a refund policy for this? And that's it - she just credited me back the sale difference plus tax savings. SO EASY and I saved a good $70. West Elm, I heart you.

(And let this be a lesson: always worth calling to check if you can get the refund).